Ethiopian Airlines Cairo Office in Egypt

Travel planning can be stressful, especially when you need accurate information, personal assistance, or quick solutions to booking issues. This is where the Ethiopian Airlines Cairo Office in Egypt becomes extremely helpful. Whether you are planning a business trip, a family vacation, or an international journey, the Cairo office provides direct support to make your travel experience smooth and reliable.

Ethiopian Airlines is one of Africa’s leading airlines, known for its extensive global network and quality services. The airline’s Cairo city office serves as a one-stop solution for passengers who prefer face-to-face assistance rather than handling everything online.

About Ethiopian Airlines Cairo Office in Egypt

The Cairo office of Ethiopian Airlines is designed to assist travelers with reservations, ticket changes, baggage inquiries, refunds, and general travel information. The trained staff is available during working hours to answer questions, resolve concerns, and provide guidance before and after your journey.

From first-time travelers to frequent flyers, anyone can benefit from visiting or contacting the office. Even after completing your trip, the staff welcomes feedback, suggestions, and complaints to improve customer experience.

Ethiopian Airlines Cairo Office Contact Information

Here are the verified details for the Ethiopian Airlines office in Cairo, Egypt:

Office Address:
69 Abdelhamid Badawi Street, Concord el Salaam Hotel, Cairo, Egypt

Phone Number:
1-800-445-2733

Working Hours:
9:00 AM to 5:00 PM (Monday to Friday)

Official Website:
www.ethiopianairlines.com

Email Address:
WASCTO@ethiopianairlines.com

Passengers are advised to contact the office during working hours for faster and more efficient assistance.

Getting in Touch with Ethiopian Airlines Office in Cairo

You can either visit the city office directly or speak with an airline representative over the phone. The Cairo office staff is trained to handle both simple and complex travel-related issues. Whether you need urgent booking changes or detailed policy explanations, the team is available to help.

For travelers who prefer personal interaction, visiting the office is often the best option, especially for group bookings or special travel needs.

Ethiopian Airlines Cairo Airport Office Details

In addition to the city office, Ethiopian Airlines also operates at Cairo International Airport for last-minute assistance and airport-related services.

Airport Name: Cairo International Airport
Airport Address: El Nozha, Cairo Governorate, Egypt
Airport Code: CAI
Airport Contact Number: +20 2 2265 5000

The airport office is particularly useful for check-in assistance, baggage issues, and flight status updates.

Ethiopian Airlines Head Office Information

For escalated concerns or corporate-level communication, passengers can also contact the airline’s head office.

Headquarters Address:
P.O. Box 1755, Addis Ababa, Ethiopia

Head Office Contact Number:
1-800-445-2733

Official Website:
https://www.ethiopianairlines.com/

Services Offered at Ethiopian Airlines Cairo Office

The Cairo city office offers a wide range of services that cover every stage of your journey. These include:

Flight ticket booking and purchase
Ticket cancellation and refunds
Reservation modification
Flight status and schedule inquiries
Seat selection and upgrades
Online and airport check-in guidance
Excess baggage information
Traveling with pets assistance
Lost and delayed baggage support
Special meal requests
International travel information
Health and medical travel guidelines
Wheelchair and special assistance services
Lounge access details
Travel insurance support
Unaccompanied minor travel services
Frequent flyer program assistance
Deals, discounts, and promotional fares

The office staff ensures that passengers receive accurate information and personalized solutions.

Book Flights and Get the Best Deals

One of the major advantages of visiting the Ethiopian Airlines Cairo Office is the ability to compare fares and choose the most affordable travel dates. The staff can guide you through available routes, destinations, and seasonal discounts, helping you save money while planning your trip.

If you are unsure about online booking, the city office provides a reliable alternative with expert guidance.

Modify or Manage Your Reservation Easily

Changing travel plans can be difficult, especially when departure dates are near or when traveling in groups. The Ethiopian Airlines Cairo Office assists passengers in modifying reservations, changing travel dates, upgrading seats, or correcting passenger details with minimal hassle.

The staff ensures that changes are made according to airline policies while keeping passenger convenience in mind.

Learn About Ethiopian Airlines Policies

Understanding airline policies is essential before traveling. The Cairo office provides clear explanations of baggage rules, cancellation policies, refund eligibility, check-in requirements, and international travel regulations.

Knowing these policies in advance helps passengers avoid misunderstandings and ensures a smooth travel experience.

Refund and Cancellation Assistance

If you need to cancel your ticket, the Ethiopian Airlines Cairo Office can help you understand the refund process. The staff will explain:

Whether your ticket is refundable
Applicable cancellation charges
Expected refund timelines
Mode of refund payment

This ensures transparency and helps passengers avoid unnecessary financial loss.

Frequently Asked Questions (FAQs)

Does Ethiopian Airlines have an office in Cairo?
Yes, Ethiopian Airlines operates a city sales office, an airport office, and cargo services in Cairo, Egypt.

Where is the Ethiopian Airlines Cairo city office located?
The city office is located at 69 Abdelhamid Badawi Street, Concord el Salaam Hotel, Cairo, Egypt.

What are the working hours of the Cairo office?
The office operates from 9:00 AM to 5:00 PM, Monday to Friday.

Can I check my flight status through the Cairo office?
Yes, flight status can be checked online, at the city office, or at the airport.

Does the Cairo office assist with special travel needs?
Yes, assistance is available for pregnancy travel, child travel, wheelchair services, and unaccompanied minors.

For official and updated details, passengers can also visit
Ethiopian Airlines Cairo Office in Egypt

Final Thoughts

The Ethiopian Airlines Cairo Office in Egypt is a dependable resource for travelers who value personalized support and accurate information. From booking flights to resolving post-travel concerns, the office plays a vital role in enhancing customer satisfaction. Whether you are flying for business, leisure, or special purposes, the Cairo office ensures that your journey with Ethiopian Airlines is smooth, informed, and stress-free.